At Cerulean Living, we partner with trusted fulfillment providers to ensure your order is carefully processed and delivered as efficiently as possible.

Shipping Destinations

We currently ship to customers in:

• United States
  

If your country is unavailable during checkout, we unfortunately do not ship to your location at this time.

Processing Time

Orders are typically processed within 1–3 business days before shipment.

During holidays, promotional events, or periods of unusually high demand, processing may take slightly longer.

Estimated Delivery Times

Once your order has been shipped, estimated delivery times are:

• United States 7–14 business days

These are estimated delivery times only and may vary depending on customs processing, carrier operations, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the items in your order.

Free standard shipping is available on qualifying orders over $80.

Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to appear after shipment.

Multiple Shipping Addresses

Each order can only be shipped to one delivery address.

If you wish to ship items to multiple addresses, please place separate orders.

PO Boxes & Military Addresses

We can ship to most PO Box addresses where supported by the shipping carrier.

At this time, we do not ship to Military APO/FPO/DPO addresses.

Customs, Duties & Taxes

For international orders (including Canada, the United Kingdom, and Europe), customs duties, import taxes, VAT, or other local fees may apply depending on your country's regulations.

These charges, if applicable, are the responsibility of the customer and are not included in our product prices or shipping fees.

We recommend contacting your local customs authority for more information before placing your order.

Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, occasional delays may occur due to:

• Customs inspections
  
• Carrier delays
  
• Severe weather
  
• Public holidays
  
• Other circumstances beyond our control
  

We appreciate your patience and understanding should these situations arise.

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, please contact us within 30 days of the expected delivery date.

Our team will work with you to investigate the issue and determine the appropriate resolution.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

Cerulean Living is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided during checkout.

Contact Us

If you have any questions regarding shipping, please contact us at:

Cerulean Living

📧 support@ceruleanlivinghome.com