Last Updated: August 13, 2026

Welcome to Cerulean Living. These Terms & Conditions ("Terms") govern your access to and use of the Cerulean Living website, including our products, content, features, tools, and services (collectively, the "Services").

Throughout these Terms, the words "Cerulean Living," "we," "us," and "our" refer to Cerulean Living. The words "you" and "your" refer to the person accessing or using our Services or purchasing our products.

By visiting, browsing, interacting with, or placing an order through our website, you agree to these Terms, our Privacy Policy, and any other policies referenced in these Terms. If you do not agree with these Terms, please do not use our website or Services.

1. Website Use and Eligibility

By using our website, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are using the Services with the permission and supervision of a parent or legal guardian where permitted by applicable law.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use the website in a way that:

• Violates any applicable law or regulation;
  
• Interferes with the operation, security, or availability of the website;
  
• Attempts to gain unauthorized access to our systems or accounts;
  
• Introduces viruses, malware, or other harmful code;
  
• Impersonates another person or business;
  
• Provides false or misleading information; or
  
• Infringes the rights of Cerulean Living or any third party.
  

We reserve the right to restrict or terminate access to our Services where we reasonably believe that these Terms have been violated.

2. Products and Availability

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, and other information displayed on our website are accurate and helpful.

However, please note that:

• Product colors may appear differently depending on your screen, device, display settings, or lighting conditions.
  
• Product dimensions may vary slightly due to manufacturing processes and tolerances.
  
• Natural materials, handcrafted items, textiles, ceramics, wood, and similar products may contain minor variations in color, texture, pattern, or finish.
  
• Product images may be photographed or digitally presented in ways that can make proportions or colors appear slightly different from the physical product.
  
• Product availability may change without notice.
  
• We may limit quantities, discontinue products, or modify product specifications at our discretion.
  

We do not guarantee that every product image or description will always be completely current, accurate, or error-free.

3. Pricing and Promotions

All prices displayed on our website are subject to change without notice.

The price charged for an order will generally be the price displayed at the time the order is placed and confirmed, subject to applicable taxes, shipping charges, discounts, promotions, and any disclosed fees.

From time to time, we may offer promotional pricing, discount codes, or other special offers. Promotional offers may be subject to additional terms and conditions.

We reserve the right to correct pricing, typographical, description, promotional, or other errors or omissions.

If an obvious pricing error occurs, we may cancel the affected order and provide a full refund of any amount paid for the affected order before shipment.

4. Orders and Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products at the displayed price and under the applicable terms.

After you submit an order, you may receive an order confirmation email. Receipt of an order confirmation means that we have received your order; it does not necessarily mean that we have accepted the order for fulfillment.

We reserve the right to accept, refuse, limit, or cancel an order for legitimate reasons, including but not limited to:

• Pricing or listing errors;
  
• Suspected fraud or unauthorized transactions;
  
• Product unavailability;
  
• Inventory discrepancies;
  
• Payment authorization or processing issues;
  
• Shipping restrictions;
  
• Technical errors;
  
• Unusually large or suspicious quantities; or
  
• Violations of these Terms or other applicable policies.
  

If we cancel an order after payment has been received, we will issue a refund for the amount paid for the cancelled order.

We may contact you using the email address, telephone number, or other contact information provided with your order when necessary to address an order issue.

Please review your shipping address and order information carefully before submitting your order. We may be unable to accommodate cancellation or address changes after an order has entered fulfillment or shipment.

5. Payment

Payments are processed through third-party payment processors and other payment service providers.

By submitting payment information, you represent that:

• The information provided is accurate and complete;
  
• You are authorized to use the payment method;
  
• The payment method belongs to you or you have permission to use it; and
  
• You authorize Cerulean Living and our payment providers to process the applicable transaction.
  

Cerulean Living does not intentionally store complete payment card information on our own systems. Payment information may be processed by third-party providers in accordance with their applicable terms and privacy policies.

6. Shipping and Delivery

Orders may be fulfilled through third-party fulfillment partners, suppliers, warehouses, and shipping carriers.

Shipping and delivery estimates shown on our website are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery times may be affected by factors including:

• Carrier delays;
  
• Weather or natural events;
  
• Customs processing;
  
• Transportation disruptions;
  
• Incorrect or incomplete shipping information;
  
• Holidays or unusually high order volumes; and
  
• Other circumstances outside our reasonable control.
  

We will make reasonable efforts to communicate material shipping delays when we become aware of them.

Where applicable law requires us to provide notice of a shipping delay, a revised shipment date, cancellation rights, or a refund, we will comply with those requirements. For U.S. internet orders, applicable federal requirements may require additional customer notification and refund procedures when an order cannot be shipped within the promised timeframe.

You are responsible for providing an accurate and complete shipping address. We are not responsible for delays or delivery problems resulting from incorrect or incomplete address information provided by you.

Additional information about delivery times, shipping charges, and other shipping matters is provided in our Shipping Policy.

7. Customs, Duties, and Import Charges

Where applicable, orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country or local authorities.

Unless otherwise stated at checkout or in our shipping information, such charges are the responsibility of the customer.

Customers are responsible for complying with applicable import requirements in their jurisdiction.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.

If a product arrives damaged, defective, materially different from the product ordered, or otherwise qualifies for assistance under our Return & Refund Policy, please contact us in accordance with that policy.

Nothing in these Terms is intended to limit any consumer rights or remedies that cannot legally be excluded under applicable law.

9. Accuracy of Information

We make reasonable efforts to ensure that information presented on our website is accurate and up to date.

However, information on our website may occasionally contain typographical errors, inaccuracies, omissions, or outdated information relating to:

• Product descriptions;
  
• Specifications;
  
• Pricing;
  
• Promotions;
  
• Shipping charges;
  
• Delivery estimates;
  
• Availability; or
  
• Other website content.
  

We reserve the right to correct errors, update information, modify product details, or cancel affected orders when information is inaccurate, including after an order has been submitted, subject to applicable law.

10. Intellectual Property

All content appearing on or through the Cerulean Living website, including but not limited to:

• Cerulean Living trademarks and branding;
  
• Logos;
  
• Product names;
  
• Product photography;
  
• Images;
  
• Graphics;
  
• Written content;
  
• Product descriptions;
  
• Videos;
  
• Website design;
  
• Layout and arrangement;
  
• Icons; and
  
• Other original materials
  

is owned by Cerulean Living, its licensors, or other applicable rights holders and is protected by applicable intellectual property laws.

Except as expressly permitted by law or with our prior written permission, you may not copy, reproduce, modify, distribute, republish, publicly display, sell, transmit, create derivative works from, or otherwise exploit our content.

Nothing in these Terms grants you any ownership interest or license in Cerulean Living intellectual property except for the limited right to access and use the website for personal, non-commercial purposes.

11. Customer Reviews and Feedback

If you submit a review, testimonial, photograph, comment, suggestion, idea, or other feedback to Cerulean Living ("Feedback"), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, adapt, distribute, and otherwise use that Feedback for purposes related to operating, improving, marketing, and promoting our Services.

You represent that:

• You own or otherwise have the necessary rights to submit the Feedback;
  
• The Feedback does not infringe the rights of another person or business;
  
• The Feedback is not fraudulent or misleading; and
  
• The Feedback does not contain unlawful, defamatory, threatening, obscene, or malicious material.
  

We may, but are not required to, monitor, moderate, edit, refuse, or remove Feedback at our discretion where permitted by law.

We are not required to compensate you for Feedback unless we expressly agree otherwise in writing.

12. User Conduct and Prohibited Uses

You agree not to use our website or Services to:

• Violate any applicable law or regulation;
  
• Infringe or violate intellectual property or other rights;
  
• Upload or transmit malicious software, viruses, or harmful code;
  
• Interfere with the security or operation of our website;
  
• Impersonate another person or entity;
  
• Submit fraudulent, false, or misleading information;
  
• Collect personal information from other users without authorization;
  
• Engage in spam, phishing, or other abusive activity;
  
• Attempt to gain unauthorized access to accounts, systems, or security features;
  
• Scrape, copy, reproduce, extract, or systematically collect website content without our written permission;
  
• Use the Services for unauthorized commercial resale or exploitation; or
  
• Otherwise interfere with another person's ability to use or enjoy the Services.
  

We reserve the right to suspend, restrict, or terminate access where we reasonably believe that a user has violated these Terms or engaged in unlawful or harmful conduct.

13. Third-Party Services and Links

Our website may use, integrate with, or provide links to third-party websites, applications, payment processors, shipping services, analytics providers, fulfillment providers, or other third-party services.

These third-party services are not controlled by Cerulean Living.

We are not responsible for the content, security, availability, policies, or practices of third-party services.

Your use of third-party services is subject to the applicable third party's terms and policies.

14. Shopify

Cerulean Living operates its online store using Shopify's ecommerce platform.

Shopify provides the technology that enables us to offer the Services, but purchases made through our store are transactions between you and Cerulean Living.

Shopify is not responsible for the products purchased from Cerulean Living, the fulfillment of your orders, or disputes arising directly from your purchase from Cerulean Living, except to the extent otherwise required by applicable law or expressly stated in Shopify's own terms.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Where our Services involve third-party providers, such as Shopify, payment processors, analytics providers, advertising providers, or fulfillment partners, information may be processed by those providers in accordance with applicable laws and their respective privacy policies.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services and information made available through the website are provided on an "as is" and "as available" basis.

Except where expressly stated by Cerulean Living or where prohibited by applicable law, we disclaim warranties and conditions, whether express or implied, including warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that:

• The website will always be available or uninterrupted;
  
• The website will always be secure or error-free;
  
• All website information will always be complete, accurate, or current; or
  
• Every product will meet individual preferences or expectations.
  

Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded or limited under applicable law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Cerulean Living and its owners, employees, affiliates, contractors, suppliers, service providers, licensors, and business partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your use of the Services or products purchased through the Services.

This may include, where permitted by law, losses relating to lost profits, lost revenue, lost savings, loss of data, business interruption, replacement costs, or similar losses.

To the extent that liability cannot legally be excluded, Cerulean Living's liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

18. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Cerulean Living and its owners, employees, affiliates, contractors, suppliers, service providers, licensors, and partners from claims, liabilities, damages, losses, and reasonable expenses arising out of or related to:

• Your violation of these Terms;
  
• Your violation of applicable law;
  
• Your infringement of the rights of another person or business; or
  
• Your misuse of the Services.
  

This obligation does not apply to the extent that a claim results from Cerulean Living's own unlawful conduct or liability that cannot legally be transferred to you.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in full force and effect.

20. Waiver and Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Cerulean Living regarding your use of the Services and supersede prior versions or communications relating to the same subject matter.

21. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

Cerulean Living may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction, subject to applicable law.

22. Governing Law and Jurisdiction

These Terms will be governed by and interpreted in accordance with applicable law.

Any disputes arising from these Terms or your use of the Services will be subject to the jurisdiction of the applicable courts, subject to any mandatory consumer rights or protections that apply to your transaction.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

23. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes to our business, Services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

24. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Cerulean Living

Email: support@ceruleanlivinghome.com